Our investment in Open™ – Global Eagle's cloud-based media and entertainment delivery platform, is at the heart of the next-generation passenger entertainment solutions and is already disrupting the travel entertainment industry to rival on-the-ground services.
Open™ is the “Industry Standard” cloud-based platform for delivering Media & Entertainment services for next-generation passenger experiences.
As the company’s centerpiece for analytical insights, the hub automates the acquisition, extraction, validation, and normalization of market and other contextual datasets from multiple sources. With the aim of supporting each airline’s unique strategy and improving workflows across their entire enterprise, the client becomes better informed to make internal decisions whilst also saving on timely and costly data integration and development resources.
Content Analytics: The platform harnesses user data to deliver a personalised entertainment experience to increase passenger satisfaction and generate ancillary revenue opportunities. By tracking what customers are watching and when, airlines can make more effective strategic decisions about their content selection and investment.
The platform aggregates, fuses, normalizes, stores, and distributes information from multiple datasets such as flight schedules, status and weather, in order to get a view of the operation and in turn support the various planning and scheduling functions to reduce cost and improve operational efficiency across the airline.
Get key insight on On-Time Performance, aircraft turn times, gate utilization and much more to answer any operational question
Global Eagle’s connectivity enhancing software NRM uses proprietary technology to identify, segment and manage internet traffic. NRM monitors user internet consumption including Web Browsing, Video Streaming and Messaging, to enable prioritization over background data traffic such as software updates, P2P and large file transfer.
By technically handling internet traffic data at this granular level, bandwidth can be precisely managed to maximize every MB and effectively match direct user demand.