Global Eagle Entertainment Privacy Policy

(for Global Eagle Entertainment Websites)


This Privacy Policy describes how Global Eagle Entertainment, Inc. (“Global Eagle”, “us”, or “we”) collects, uses, and discloses information when users visit the Global Eagle websites that link to this Privacy Policy. Information regarding the privacy practices of Global Eagle and its subsidiaries and affiliates for direct-to-consumer Global Eagle connectivity or entertainment services is provided when consumers engage directly with those products and services.

By using our websites, you agree to the terms of this Privacy Policy.


Personal Information You Provide

When you use our websites, you may choose to provide information that could reasonably be used to contact you, or to identify you personally, or that otherwise relates to your person, such as your name, mailing address, telephone number, email address, and communication preferences (collectively, “Personal Information”). We collect the Personal Information you provide when you subscribe to our notifications and/or newsletters, request information, submit comments, apply or inquire about job opportunities, or otherwise communicate and interact with us.

Automatically Collected Information

When you use our websites, Global Eagle, third-party advertisers and/or service providers, may use a variety of tools and technologies that automatically collect information about how visitors use our websites (“Usage Information”). Usage Information may include, among other things, browser type and version, operating system, type of device used, IP address, MAC address or other unique identifier for the device used to access the websites, geographical location, the time, referral source, length of visit, page views, and website navigation. This data provides us with information about the use of our websites, such as how many visitors visit a specific page, how long they stay on that page, and which hyperlinks, if any, they “click” on. Usage Information is generally non-identifying, but if we associate it with you as a specific and identifiable person, we will treat it as Personal Information.

The technologies we use to automatically collect information may include, without limitation, cookies, web beacons, and other tracking technologies.


A cookie consists of a data file sent by a web server to your web browser, which is then stored by your browser. The information is sent back to a web server each time your browser requests a page from the server. This enables the web server to identify individual web browsers. There are two types of cookies: session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).

For information about our use of cookies, please see our Cookie Policy at Additional information about your choices regarding cookies is provided in the “Your Access and Choices” section below.

Do-Not-Track Signals and Similar Mechanisms

Some browsers may transmit “do-not-track” signals to websites with which the browser communicates. Our Services do not currently respond to these “do-not-track” signals or other mechanisms that provide a method to opt out of the collection of information across websites and over time.

How To Block Cookies

Most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, at which time you can choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. You can visit these sites to learn more about your browser’s privacy controls:

Firefox and Chrome have additional add-ons that can help enhance your control over your privacy. You can also learn more about cookies by visiting or, which include additional useful information on cookies and how to block cookies. Please be aware that if you disable or reject cookies, some features of our Services may not work properly. For example, if you disable or reject cookies, you may not be able to complete purchases using the Services.


We use and store information we collect about and from you to: respond to requests that you make; manage our websites; protect the security or integrity of our websites, where necessary; better tailor content, advertisements, and offers; improve the features, performance, and support of our websites; provide third parties with anonymous statistical information about our users (this information will not be used to identify any individual user); and for purposes disclosed at the time you provide your Personal Information or otherwise with your consent. If you provide feedback to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information. We may use your Personal Information to send you electronic newsletters or promotional emails, unless you have requested not to receive such promotional communications from us or doing so would be prohibited by applicable law. You can opt-out of receiving further promotional emails from us by following the unsubscribe instructions provided in the promotional email you receive.

We may use the information you provide to us in connection with a job application or inquiry, such as information contained on a resume or a curriculum vitae, throughout Global Eagle for the purpose of employment consideration or your inquiry. We may keep your information on file for future consideration.


We may disclose information about you to any of our employees, officers, agents, business partners, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy.

Unless you ask or authorize us to do so, or as otherwise stated in this Privacy Policy, we do not trade, rent, or share your Personal Information collected from this website with third parties. We may share non-Personal Information, such as aggregate user statistics, demographic information, and Usage Information with third parties for any purpose. We may also share your information in the following circumstances:

Third Parties Providing Services On Our Behalf

In order to carry out your requests, respond to your inquiries, and make various features, services, and materials available to you through our websites, we may share your Personal Information or Usage Information with third parties that perform functions on our behalf, such as (a) companies or individuals that: host or operate our websites; analyze data; provide customer service; or manage payments; and (b) sponsors or other third parties that participate in or administer our promotions, surveys, and offers or provide marketing or promotional assistance. In such cases, these third parties are not entitled to use this information for any other purpose.

Business Transfers

If Global Eagle or our assets are acquired by another company, your Personal Information, and any other information that we have collected about the users of our websites, may be disclosed to that company as part of the due diligence process and transferred to that company as part of the transferred assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided in a manner that is consistent with this Privacy Policy. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Compliance With Law

We may disclose your Personal Information and other information to third parties, including governmental authorities, if required by applicable law or by law enforcement officers acting under the color of applicable law, or if we believe in good faith that such disclosure is necessary to: (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights, property, or safety of Global Eagle, you, other users, or third parties (especially in emergency situations).


We may supplement the information we collect about you through our websites with other information from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.


We offer you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional emails from us, you may indicate a preference to stop receiving further promotional emails from us by following the unsubscribe instructions provided in the email.

If you wish to verify, correct, update or delete any of the Personal Information provided to us, you may do so by contacting us at the contact information provided below. Please note that unless you state otherwise, we may send any corrected or updated Personal Information to every organization to which your Personal Information has been disclosed in accordance with this Privacy Policy. In accordance with our routine record keeping, we may delete certain records that contain Personal Information you have submitted through our websites. Please note that we may be required (by applicable law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). You should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data remaining in our archives because of backups and other reasons.


Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this Privacy Policy. Information which you provide may be transferred to countries, including the United States, which do not have data protection laws equivalent to those in effect in other countries, including the European Economic Area. You expressly agree to such transfers of personal information.


We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your Personal Information. Of course, no information security system can be 100% secure. While Global Eagle takes steps to protect the security of your Personal Information, please be aware that we cannot ensure or warrant the security of any information you transmit to us, and you use this website and provide us with your information at your own risk.


Our websites may contain links to other websites. Our provision of these links is for your convenience and does not signify our endorsement of such other websites. We have no control over, do not review, and cannot be responsible for these outside websites or their content.

These other websites may have their own privacy policies. Please be aware that the terms of our Privacy Policy do not apply to these outside websites. We are not responsible for the privacy policies or practices of third-party websites.


We do not intentionally gather Personal Information about children who are under the age of 13. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at the contact information listed below.


This Privacy Policy may be updated from time to time and without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy. If we make any revisions that materially change the ways in which we use or share the information previously collected from you through the use of this website, we will take reasonable steps to provide notice before the change goes into effect and obtain your consent to any such changes as may be required by law.


If you have any questions about this Privacy Policy or our treatment of your Personal Information, please write to us by email at


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